IT service management (ITSM)
ITSM is a set of workflows and technologies that enables the development, delivery, and management of
IT Operations Management (ITOM)
The ITOM platform ServiceNow improves cloud utilization and reduces the organization’s expenditures.
IT Asset Management (ITAM)
ServiceNow ITAM lowers costs, improves compliance, & increase service value.
Customer Service Management (CSM)
Customer Service Management (CSM) is a workflow or tool for delegating and tracking all interactions with clients and customers.
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HR Service Delivery (HRSD)
Using intelligent workflows, you can boost productivity by optimizing the employee service experience.
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Governance, Risk, and Compliance (GRC)
GRC (Governance, Risk, and Compliance) aids in the development of an integrated risk management module that responds
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Field Service Management (FSM)
Field Service Management (FSM) helps organizations match the tasks of their field agents based on the skills
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