Nouveau Labs’s deep Unified Communications expertise puts it in a unique position to deliver a range of UC and UCaaS services to its customers. The expertise includes cloud and on-premises video conferencing, telephony and contact center technologies.

Video Conferencing

B2B (Enterprise) and B2C (Retail User) video conferencing solutions that cover the needs of individuals, corporate offices, schools, event organizers etc
End to End Encryption enabling security of sensitive content shared. Even the service provider (i.e. us or our white labeling partners) won’t be able to access the content
White Labeling of Video Conferencing Solution to large enterprises or Service Providers
Services around customizing video conferencing solutions for enterprise needs, with additional features, language support, etc

Enterprise Telephony

Unified Communications (On Premises or Cloud (UCaaS))
Services and Solutions for small and medium enterprises
WebRTC and SIP based technology components like SBC, PBX, Proxy, etc
Clients: Web, Native on various platforms and Mobile Apps for Android and iOS

Contact Center Automation

Turn-key solutions for voice contact centers
Contact center selection, customizations, AI-enabling them, deploying and supporting
Integration with CRM systems, ERP systems, Ticketing Systems etc
End to end contact center technology management partner